Person holding lower abdomen while sitting – representing pelvic pain, endometriosis and gynaecology care with Dr Leila Usher in Newcastle.

Policies & Terms

Policies & Terms

Medical Privacy Policy

Privacy Policy

Dr Leila Usher and team are  committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What information do we collect?

  • Personal details (name, date of birth, contact information)

  • Health information relevant to your care

  • Information collected via our website forms (e.g., appointment requests)

How do we use your information?

  • To provide medical care and treatment

  • To communicate appointment details and reminders

  • For billing and Medicare claims

  • To improve our services and website

Disclosure of your information

  • Your information may be disclosed to third parties directly involved in your care (e.g., pathology, specialists)

  • We do not sell or share your information for marketing purposes

  • We may disclose information if required by law

How do we store and protect your information?

  • Your data is stored securely, both electronically and physically

  • Access is restricted to authorised personnel only

Access and correction

You have the right to access your personal information and request corrections. To do so, please contact us at admin@drleilausher.com.au or 0419434013

Complaints

If you believe your privacy has been breached, please contact us first at admin@drleilausher.com.au. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.

Website Disclaimer / Medical Disclaimer

Website Disclaimer

The information provided on this website is for general informational purposes only. It is not intended as medical advice and does not create a doctor-patient relationship. Always seek the advice of a qualified healthcare provider regarding any medical condition or treatment.

If you are experiencing a medical emergency, please call 000 or go to your nearest emergency department immediately.

Terms of Use

Terms and Conditions

By using this website, you agree to the following terms:

  • The content is owned by Dr Leila Usher and is protected by copyright.

  • You may not reproduce or distribute content without permission.

  • We make no warranties about the accuracy or completeness of the information.

  • We are not liable for any loss or damage resulting from your use of this website.

  • The website may contain links to external sites; we are not responsible for their content.

Cookie Notice

Cookies and Tracking

Our website uses cookies and third-party services such as Google Analytics to improve your experience. Cookies are small files stored on your device that help us analyze web traffic.

By continuing to use this site, you consent to the use of cookies. You may disable cookies through your browser settings, but this may affect website functionality.

Telehealth Policy

Telehealth Appointments

Dr Leila Usher offers telehealth consultations via secure platforms compliant with Australian privacy laws.

  • Telehealth services are subject to the same confidentiality standards as in-person care.

  • You are responsible for ensuring you have a private and secure location for the consultation.

  • Medicare rebates may apply; please check eligibility before booking.

  • In case of technical difficulties, we will contact you to reschedule or provide alternative options.

Billing & Fees Policy

Billing and Payment

  • We accept payment via cash, EFTPOS, bank transfer and credit cards.

  • Out-of-pocket costs will be discussed prior to treatment where possible.

  • Appointment cancellations require at least 24 hours’ notice to avoid a cancellation fee.

  • For detailed information on Medicare rebates, visit www.mbsonline.gov.au.

AHPRA Compliance Statement

AHPRA Advertising Compliance

This website complies with the advertising guidelines of the Australian Health Practitioner Regulation Agency (AHPRA) and the Medical Board of Australia. It contains factual information only and does not include testimonials or guarantees of treatment outcomes.

Emergency Policy

Emergency Notice

This practice does not provide emergency medical services. In an emergency, please dial 000 or attend your nearest hospital emergency department.